There are times when I really question the intelligence level of human beings. Some as blur like king sotong, some lazy like a geek from India and yet some stupid like porky pig. By the way, I DID NOT MAKE UP this. I'm damn nasty over the phone, in fact I was complaint a few times because of my attitude. Still my approach is not improving because of those stupid persons.
This is the most common sotong king call I received in office.
Chap: Hi...who is this?
Me: You call and ask me who am I? When you call somebody as a basis courteous you should identify yourself first before asking the other party name.
Chap: Err......my name is abc from xxx company and I.......
Me: (Interrupting)..ok...ok. Just let me know what you want. Short and sharp
Chap: Can I have the arrival date/time of this vessel.
Me: Vessel's name?
Chap: Err.....don't know.
Me: Don't know? Do your homework before you call lah.
(Hang up on him)
See what I mean? Expect you to provide answer for them when their don't even know what they are asking. And then there was those freaking lazy and they call because of the sake of calling. Like I said, I did not make this up. True!
Lady: Is that operation dept?
Me: Ya
Lady: Is my guy at your office already or not. To collect deliver order.
Me: I'm God is it? I know who are you and which company you are from, is it?
Lady: I'm from xxx company. (Hokkien accent very strong)
Me: I'm not your babysitter. You should call your man or your courier services to find out if they collected or not.
Expect us to be their watchman...I don't entertain this kind of call. Simply lazy, simply retarded. Yesterday there was this lady who want to complaint me. She is the consignee (cargo owner/receiver) of one of my vessel. Below conversations is TRUE, I didn't make it up.
(After some dispute with her)
Lady: Pass me to your manager, I want to lodge a complaint of you.
Me: Out of lunch. You can send by email.
Lady: Give me his handphone number. I want to complaint you.
Me: He will be back in 10 minutes. Call back. (She think I'm scare. Haha)
Lady: No..I want it NOW!
(I slam the phone. So she immediate call again and I happened to pick up the phone.)
Lady: Give me your manager's handphone number.
Me: Call back. Out for lunch.
Lady: Now....I want it now to complaint YOU.
I hang up on her again. Think protest to my manager I scare, it it? Her eyes fill with "bak sai" don't know who is she talking with. Today yet another idiot piss me off.
Idiot: Is that xxx (My company's name)
Me: Ya
Idiot: Operation Dept
Me: Yup
Idiot: Can I this vessel information of this vessel?
(After given this idiot all information required, he asked me this)
Idiot: Confirm or not? The vessel eta (estimate time of arrival) is chun or not.
Me: When you drive or take mrt, can you confirm on time or not? You first day work in shipping company? (Those working in shipping will know why vessel eta cannot be confirm due to bad weather and against current factor)
Ka Ni Na, even you get married, you can't CONFIRM your wife won't run road. Mind you, this idiot called doing exact the same job (boarding) as I am and he was vessel's owner protecting agent and I was the vessel's charterer agent.
Don't fuck them, they don't wake up.
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